The e-EQE FAQ on the EPO website has been extended with new information. Also, a new User Guide and new Tips for candidates have been published.
The new information in the FAQ addresses:
- Should I use my corporate or my private environment?
- Will I get the invigilator password?
- How do I contact the support team in case of difficulties during the EQE?
- Do I need Zendesk?
- I did not manage to take my picture in the flow “Reference photo with ID/passport”. Am I allowed to sit the EQE?
- Am I allowed to use keyboard shortcuts, special keys combinations, such as Alt+Tab, and touchpad gestures in the LockDown browser?
- Should my screensaver or screen lock be de-activated?
- Do I have access to the legal texts in electronic form?
- How can I indicate text in paper B which is deleted or added?
- For paper C, will I be able to see my answer to the first part during the second part?
- Since the opposition form has been abolished, how can I provide the required information in my answer?
The new information is cited below in full (emphasis added; formatted). For the complete FAQ, we refer to the e-EQE FAQ itself.
Corporate computers and networks often have a strict security policy.
In this respect, some candidates have experienced issues
- with the LockDown Browser (e.g. interruption of flow, limited Zendesk functionality),
- with the use of camera and microphone or
- with the reliability of the network connection used by the LockDown Browser and IP address issues.
To mention some elements to be checked (list non-exhaustive):
- software rights management;
- screen or power savers;
- automatic system or software updates;
- hardware rights management for camera or microphone;
- virus scanners;
- change of IP addresses in corporate networks;
- firewalls security configurations.
If you experience issues during the mock examinations, which cannot be solved, it is strongly advised to either contact your IT department to solve the issues within your corporate IT Policy or most advisable is to use another (private) computer or network.
